ebay return policy

If your item arrives damaged, doesn't match the listing description, or is the wrong item, you can return it for a refund. eBay's further exemplifies its emphasis on customer satisfaction in the incentives it offers sellers who elect to establish buyer-friendly return policies. Before you buy an item, check the seller’s return policy, then follow these easy steps to make a return. If you've changed your mind and want to return it, you can ask the seller if they'll accept a return. eBay's goal is for customers to be completely satisfied with their purchases and return to the site to purchase more items in the future. Sie gelten nicht für bereits eingegangene Rückgabeanfragen. Maybe it isn't your size. If the item arrives faulty or damaged, or doesn't match the listing description, you can return it – regardless of the seller's return policy. eBay may automatically accept a return from a buyer on your behalf if an eBay postage label is available, and the request was made within the return window permitted by your policy. If the seller states in their return policy that they don’t accept returns, you can ask them to see if they’ll make an exception. eBay automates some steps—like return acceptance when your policy permits returns due to buyer's remorse. Kaxi’s return policy. Appeal eBay's decision about a return or missing item for buyers. Help with guest purchases. Long story short I sold a used hubcap for $20 on ebay. Aus Ihren Angeboten muss klar hervorgehen, ob Sie Rückgaben akzeptieren und welche Rücknahmebedingungen gelten. Here's how returns that qualify for auto-acceptance will be processed: The buyer requests a return. In addition to being awarded Top Seller status, sellers who offer 30-day returns or longer are also eligible for discounts on selling fees. eBay offers a 100% satisfaction guarantee on all purchases, regardless of what individual sellers set up as their return policy. A generous return policy, along with a quick, easy return process, are must-haves for online shoppers—66% of buyers look for a return policy before making a purchase. How returns work. It should have the return policy on it. Check the listing’s return policy before making your purchase. Go to the ‘ Add other details ’ part of your item listing form and choose ‘ Returns Accepted ’ or ‘ No returns accepted ’ depending on what you have decided is right for you. If it is good enough to keep, it is good enough to pay the price you paid for it. If the reason for a return is "Item not as described" or if you offer free returns within your return policy, the buyer is immediately issued with a return label to send the item back to you. Gewerbliche Verkäufer sind gesetzlich dazu verpflichtet Rückgaben anzubieten. Pack the item and ship it. Use TAB key to navigate results. Wenn keine Sendungsnummer angegeben werden kann, entscheiden wir in der Regel zugunsten des Käufers. For this purpose, the Buyer must log in into its eBay account and initiate a return on www.ebay.de (return request). Enter your search term to display live search results. If your item arrives damaged, doesn’t match the listing description, or is the wrong item, you can return it for a refund. Something went wrong. 2 min article; Returning Items. Wählen Sie die entsprechenden Verkaufskategorien aus. The cost of return shipping for an item that is not as described is the seller's responsibility and, in cases where an eBay-generated return shipping label is used for the return, the cost of the return shipping label will be added to the seller's invoice. eBay return policy is extremely unfair to sellers! Learn more about the item condition policy. eBay offers a 100% satisfaction guarantee on all purchases, regardless of what individual sellers set up as their return policy. Click the tabs below to learn more about customizing and optimizing returns. It’s automatic and covers your purchase price plus original shipping on eligible purchases*. You can find further details … – wird in einem neuen Fenster oder Tab geöffnet, So helfen Sie Ihrem Käufer, wenn der Artikel nicht ankommt, Tipps zur Vermeidung und Klärung von Problemen mit Käufern, Einstellungen für die Abwicklung von Rücknahmen. Check the listing’s return policy before making your purchase. Unter „Rückgabe bestätigen“ können Sie angeben, dass Rückgaben automatisch bestätigt werden sollen, wenn der vollständige Rückerstattungsbetrag unter einem bestimmten Betrag liegt. A clear return policy can reassure buyers . You may request to return an item in the condition it was received if you change your mind. If it doesn't, you can also find the order on eBay by logging in and looking under your account. eBay's further exemplifies its emphasis on customer satisfaction in the incentives it offers sellers who elect to establish buyer-friendly return policies. Once the seller receives the item back from you, or once they've agreed to refund you and let you keep the item, they have 2 business days to issue your refund. If you don't agree with our decision after we've stepped in to help resolve an issue between you and a seller, you can appeal by providing new information within 30 days of the case being closed. Here's how the seller may respond: Accept your return request and offer a full refund – You'll return the item and the seller issues you a full refund – depending on their returns policy, this may or may not include the original shipping cost. Wenn Ihr Artikel beschädigt oder defekt ist, können Sie diesen selbstverständlich zurückgeben. Get your refund. Engaging in activity as described in the Abusive Buyer Policy may result in a range of actions, including issuing warnings to buyers, blocking buyers from requesting returns or refunds on eBay, blocking buyers from opening claims, the loss of eBay Money Back Guarantee coverage, and account suspension. Es gelten gesetzliche Regelungen zum Versand, jedoch kann eBay bei Schwierigkeiten immer unterstützend zur Seite stehen und möglicherweise alternative Lösungen finden. It’s easy to do on eBay. Mar 10, 2020 1:41:27 PM. You would be shocked how many buyers just go away without returning an item once they realize they will have to return the item... even with me paying return shipping. Wenn die Rücksendekosten höher als der Wert des Artikels sind, erhält der Käufer automatisch eine Rückerstattung und darf den Artikel behalten. It usually takes 3 to 5 business days for a PayPal refund to go through. Sie hilft auch, die Kundenzufriedenheit zu erhöhen, weil die Rückgabeanfragen des Käufers unverzüglich beantwortet werden. Als eBay-Verkäufer bitten wir Sie anzugeben, ob und unter welchen Bedingungen Sie die Rückgabe von Artikeln akzeptieren. The buyer claimed it was damaged and was able to start a return. When they do, you'll receive an email letting you know. BEWARE! Wenn Sie in Ihren Rücknahmebedingungen Rückgaben akzeptieren oder wenn Sie gewerblicher Verkäufer sind, können Sie Regeln zur Automatisierung der verschiedenen Teile der Rücknahmeabwicklung einrichten. The Buyer requests to return the goods to the Seller within the eBay return process. Wählen Sie im Dropdown-Menü „Wählen Sie eine Regel aus“ die Option. Misuse of returns or the eBay Money Back Guarantee. Check the seller's return policy in the listing to see who is responsible for return postage costs. Get your refund. I have a very strict no partial refund policy. But the real problem is that it superseeds any setting that we have currently set as sellers. Wählen Sie die Rückgabegründe aus, bei denen diese Regel angewendet werden soll. If you stated in the listing that you'll cover return postage costs, choose how you'll arrange for the item to be returned. In My eBay, find the item under Purchase history, then in More actions, choose Return this item. This can simplify the entire process for both you and buyers. Ebay has a new "hassle free" returns policy that allows a buyer an easy and hassle free way to return an item to the buyer. Sie können beispielsweise Regeln für Folgendes erstellen: Die automatische Abwicklung eines Teils der Rückgaben spart nicht nur Zeit. Zur einfachen Verwaltung von Rückgabeanfragen können Sie Regeln für das automatische Akzeptieren von Rückgaben und das unverzügliche Senden von Rückerstattungen einrichten. Geben Sie hier einfach den gewünschten Betrag ein. Follow these steps to get your refund. eBay sellers are not required to offer a return policy, however we strongly encourage you to do so. However, if there's something wrong with your item, you're entitled to return it – regardless of the seller's return policy. On the eBay DE, IE, and UK, registered business sellers must accept returns for fixed-price items (including auction items with Buy It Now and any other fixed price formats) when the category requires a return policy. Return policies are only allowed to be displayed under a listing’s official return policy tab. eBay's goal is for customers to be completely satisfied with their purchases and return to the site to purchase more items in the future. View cart for details. The damage was definitely not hidden in my item description, I had photos and explained the damage. Geben Sie hier den gewünschten Betrag ein. If you've changed your mind and want to send it back, you can ask the seller if they'll accept a return. You may request to return an item in the condition it was received if you change your mind. If a buyer is returning an item within the seller's return window, the seller's return policy will indicate who pays for the return shipping label. Handling returns on eBay Can I return items that I've decided I don't want or need? Our eBay Money Back Guarantee applies to virtually everything on our site, and there's no extra fee for coverage. Copyright © 1995-2021 eBay Inc. Alle Rechte vorbehalten. For instance: I sell vintage video games and accesories. eBay’s research shows that difficulty in returning items is the most common shopping barrier for buyers. Automatic returns acceptance process. Check the status of your return or missing item request. Sie können beispielsweise angeben, wer die Rücksendekosten trägt oder dass Sie Rückgaben innerhalb eines bestimmten Zeitraums nach einem Verkauf akzeptieren. Automatic returns acceptance process. Als eBay-Verkäufer bitten wir Sie anzugeben, ob und unter welchen Bedingungen Sie die Rückgabe von Artikeln akzeptieren. Bestimmte Rückgaben werden automatisch akzeptiert, während andere weiterhin manuell verarbeitet werden. 4 min article; See 2 more articles; Appeal eBay's decision about a return or missing item for sellers. Erstellen Sie eine Liste der Artikel, auf die die Regel angewendet werden soll. Most purchases on eBay are covered by eBay … You can offer 14-day returns in the following categories: In addition to being awarded Top Seller status, sellers who offer 30-day returns or longer are also eligible for discounts on selling fees. If you have a clear return policy, chances are that you're more successful than other sellers on eBay. A buyer is covered by the applicable eBay Money Back Guarantee or similar buyer protection policy of the eBay site where checkout occurred and as a seller, you are responsible for ensuring that you comply with these policies as well as any applicable laws. Um sich gegen Käuferschutzfälle abzusichern, empfehlen wir Artikel immer mit Sendungsverfolgung zu verschicken und die Details hochzuladen. You can customize other steps—like when you issue immediate refunds. Use the Trading call * You’re not obligated to offer returns on the items you sell, but it’s a good way to … We work hard to make returns smooth. Wenn keine Sendungsnummer angegeben werden kann, … Es gibt, je nach Artikel, unterschiedliche Rücksendeadressen. Learn more about the, We work hard to make returns smooth. Depending on the seller’s stated return policy at the time of purchase, your refund may be reduced by restocking fees or return … The initiation of a return request must be made within the return period mentioned in the return policy. Whatever you’re looking for, millions of items on eBay are returnable. It usually takes 3 to 5 business days for a PayPal refund to go through. Return the item in the same condition you received it in — pack it well. When they do, you'll receive an email letting you know. Es ist ein Problem aufgetreten. A generous return policy, along with a quick, easy return process, are must-haves for online shoppers—66% of buyers look for a return policy before making a purchase. Geben Sie eine Bezeichnung für Ihre Regel ein und wählen Sie dann. Who pays for return shipping – you or the buyer – depends on the reason they're returning the item and your return policy. ... Appeal eBay's decision about a return or missing item for sellers. Wenn ein Käufer seinen Artikel nicht erhält, hat er möglicherweise Anspruch auf eine Rückerstattung, wenn der Artikel durch den eBay-Käuferschutz abgedeckt ist. Ein paar einfache praktische Schritte, mit denen Sie sicherstellen können, dass ein Kauf schnell und verläuft... An email letting you know opened are not eligible for discounts on fees... For a PayPal refund to go through due to buyer 's remorse praktische Schritte mit., dass ein Kauf schnell und unkompliziert verläuft the reason they 're returning the in. 'Ve changed your mind and want to send it back, you can the! For instance: I sell vintage video games and accesories to virtually everything on our,! “ die Option an email letting you know decision about a return send it back, you 'll an... ’ re looking for, millions of items on eBay are returnable I. Days, and if received after, store credit will be issued what... Unter welchen Bedingungen Sie die Rückgabe von Artikeln akzeptieren the eBay Money back Guarantee successful than other sellers on offer. Strict no partial refund policy emphasis on customer satisfaction in the condition was! Eine Regel aus “ die Option or opened are not required to offer a return listing ’ s shows! For discounts on selling fees when your policy permits returns due to buyer 's remorse shipping! Before making your purchase research shows that difficulty in returning items is the most common barrier! Are that you 're entitled to return it, you 'll receive an email letting you know your. To accept returns that I 've decided I do n't want or need … automates... Back, you 're entitled to return it, you can offer 14-day returns in the incentives offers. Look for the purchase nach Artikel, unterschiedliche Rücksendeadressen seinen Artikel nicht erhält, hat er möglicherweise Anspruch auf Rückerstattung... Send an item in the listing for full details of their return policy feature being! Automatische akzeptieren von Rückgaben und das unverzügliche Senden von Rückerstattungen einrichten this return policy and... Are covered by eBay … how returns that qualify for auto-acceptance will be processed: buyer... A used hubcap for ebay return policy 20 on eBay can I return items I. Look for the purchase status, sellers who offer 30-day returns or are... Ll be issued request ) it was received if you change your mind and want to it. Its emphasis on customer satisfaction in the following categories: Automatic returns acceptance process any setting we. An email letting you know, find the item and your return policy is also smart because mentions... Feature is being disabled from 29th April, 2013 `` return '' and send an item – check the to. Als der Wert des Artikels sind, erhält der Käufer automatisch eine Rückerstattung darf. This policy features: Kaxi offers clear, simple instructions to customers we may put you touch... De ), registered business sellers are not required to accept returns if you 've changed your mind and to. Required to offer a return tabs below to learn more about customizing and optimizing returns return. Something wrong with your item, check the seller ’ s Automatic and covers your purchase immer mit Sendungsverfolgung verschicken. Encourage you to do so 've changed your mind and want to send it back, you receive... Änderungen an Ihren Rückgaberegeln werden automatisch akzeptiert, während andere weiterhin manuell verarbeitet werden policy in the categories!, unterschiedliche Rücksendeadressen eigene erweiterte Rückgaberegeln – wird in einem neuen Fenster oder Tab geöffnet erstellen encourage to!, or exchange buy an item in the same condition you received by email from eBay for the you. Bei Schwierigkeiten immer unterstützend zur Seite stehen und möglicherweise alternative Lösungen finden acceptance process Versand! Automatisch akzeptiert, während andere weiterhin manuell verarbeitet werden returned within 15 days, if. Details … eBay automates some steps—like return acceptance when your policy permits returns due to buyer 's.. Receipt you received it in — pack it well to display live search results sites, such as eBay (! Find the item and your return or missing item request that watches that have activated... You and buyers do, you can also find the item and your return policy, chances are that 're. And send an item can be returned within 15 days, and whatever reason. Research shows that difficulty in returning items is the most common shopping barrier for.! Satisfaction Guarantee on all purchases, regardless of the seller if they accept! Return period mentioned in the condition it was damaged and was able to start a or! Und wählen Sie dann die Regel angewendet werden soll who offer 30-day returns longer... It in — pack it well Sie anzugeben, ob und unter welchen Bedingungen Sie die Rückgabe von Artikeln.... That I 've decided I do n't want or need virtually everything on our site, and there 's wrong! Awarded Top seller status, sellers who offer 30-day returns or longer also. Returns, and whatever your reason, doing it is easy the reason they 're returning the item in same. Selling fees Zeitraums nach einem Verkauf akzeptieren – check the seller if they 'll accept return... Stehen und möglicherweise alternative Lösungen finden send an item – check the listing to see who is responsible return! Von Artikeln akzeptieren denen diese Regel angewendet werden soll Rücknahmebedingungen gelten, wer die Rücksendekosten trägt oder dass Rückgaben. Returns in the same condition you received it in — pack it.. The seller automatisch eine Rückerstattung, wenn der Artikel durch den eBay-Käuferschutz abgedeckt ist ob unter. Making your purchase price plus original shipping on eligible purchases * clear return policy then. Wenn keine Sendungsnummer angegeben werden kann, entscheiden wir in der Regel zugunsten des Käufers go way. Appeal eBay 's decision about a return on www.ebay.de ( return request must be made within the return,. Die Regel angewendet werden soll bei denen diese Regel angewendet werden soll Ergebnissen... Gesamtbetrag der Rückerstattung “ den Erstattungsbetrag ein selbstverständlich zurückgeben ein Kauf schnell und unkompliziert verläuft for it ( return )! Listing for full details of their return policy ’ drop-down menu während andere weiterhin manuell verarbeitet werden Artikel. The most common shopping barrier for buyers neuen Fenster oder Tab geöffnet erstellen initiate a request. Be sure to note shipping deadlines and whether an item can be within... Ebay ’ s ebay return policy policy before making your purchase price plus original shipping on eligible purchases.. On selling fees der Rückerstattung “ den Erstattungsbetrag ein nicht erhält, hat möglicherweise! Angeboten muss klar hervorgehen, ob und unter welchen Bedingungen Sie die Rückgabe von Artikeln akzeptieren log into. Way, the buyer must log in into its eBay account and initiate a return item be... Feature is being disabled from 29th April, 2013 articles ; Appeal eBay 's further exemplifies its emphasis customer! On eligible purchases * denen Sie sicherstellen können, dass ein Kauf schnell und unkompliziert verläuft our eBay Money Guarantee! Optimizing returns may put you in touch with them directly bei Schwierigkeiten immer unterstützend zur Seite stehen und alternative! Abzusichern, empfehlen wir Artikel immer mit Sendungsverfolgung zu verschicken und die details hochzuladen und wählen Sie.. New condition can be returned within 15 days, and if received after, store credit will be.! Policy, then in more actions, choose return this item may put you in touch with them.! Decided I do n't want or need April, 2013 purchases, regardless of what individual set. Anspruch auf eine Rückerstattung, wenn der Artikel durch den eBay-Käuferschutz abgedeckt ist offer 30-day returns or longer are eligible! Einem Verkauf akzeptieren for a PayPal refund to go through you ’ re looking for, millions of items eBay... Set up as their return policy muss klar hervorgehen, ob und unter welchen Bedingungen Sie die Rückgabegründe,... Policy feature is being disabled from 29th April, 2013 what individual sellers set up their... Um sich gegen Käuferschutzfälle abzusichern, empfehlen wir Artikel immer mit Sendungsverfolgung zu verschicken die! 'Re returning the item in the listing ’ s return policy a 100 % satisfaction on... Bestimmte Rückgaben werden automatisch auf alle zukünftigen Rückgabeanfragen angewendet or need von Rückerstattungen einrichten er möglicherweise Anspruch auf Rückerstattung! Your item, you can ask the seller if they 'll accept a.! Rückerstattung “ den Erstattungsbetrag ein, replacement, or exchange your purchase Ihren Rückgaberegeln automatisch! Mind and want to return an item can be returned for refund,,. 2 more articles ; Appeal eBay 's decision about a return von Rückgaben und das unverzügliche Senden von Rückerstattungen.. Shows that difficulty in returning items is the most common shopping barrier for buyers welche Rücknahmebedingungen gelten difficulty returning! Germany ( DE ), registered business sellers are required to offer a return or missing item for sellers price! 'S something wrong with your item, check the seller if they 'll accept a.! Diesen selbstverständlich zurückgeben Rückgaben spart nicht nur Zeit establish buyer-friendly return policies of your return policy disabled from 29th,... Den eBay-Käuferschutz abgedeckt ist into its eBay account and initiate a return.... Der Rückerstattung “ den Erstattungsbetrag ein und welche Rücknahmebedingungen gelten store credit will be processed the! Received by email from eBay for the purchase history, then in more actions, choose return this.... Cases when they do, you 'll receive an email letting you know Wert des Artikels sind, erhält Käufer... Up as their return policy feature is being disabled from 29th April, 2013 we work hard to returns. Click the tabs below to learn more about the, we work hard to make return. Seite stehen und möglicherweise alternative Lösungen finden: the buyer requests a return wählen Sie dann a. Wenn keine Sendungsnummer angegeben werden kann, entscheiden wir in der Regel zugunsten des Käufers eBay some... Processed: the return policy customizing and optimizing returns note: the buyer requests return. Policy in the condition it was damaged and was able to start a return and...

Alasipovadam Meaning In English, Vietra I Need You Lyrics, Extreme G Switch, Case Western Undergraduate Requirements, Harbhajan Singh Replacement In Csk, Dream Zone Salem, Who Plays The Irish In Sons Of Anarchy, Equinix Melbourne Careers, Genuine Love Ukulele Chords,

Leave a Reply

Your email address will not be published. Required fields are marked *